Satsang, Self-inquiry and ‘An Invitation to Freedom’ are all powerful aids to discovering your true nature and timeless freedom. A lasting discovery of Truth is often referred to as self-realisation, enlightenment or awakening. More information can be found on the Satsang page on Mooji.org.
Before each Satsang, a number of questions are printed, and these questioners are invited to join that Satsang on a Zoom (the invitations are sent by email a few hours before Satsang). During Satsang, Moojibaba may read letters that have come in, or call on one of the other participants in the Zoom call who have been selected by lottery. Please see the Zoom Call FAQ section below for more information.
• Supported desktop browsers: Google Chrome, Mozilla Firefox, Safari 8 or higher, Internet Explorer 11, Microsoft Edge. Note: We recommend using Google Chrome as it seems to have the least technical difficulties. If you are having any trouble watching the live stream or recordings, please try switching to Google Chrome.
• Supported mobile browsers: Chrome, Firefox, Safari (iOS), Android native browser (Samsung devices only)
• Internet Connection: 5-10mbps download speed is recommended. Check your connection at www.speedtest.net.
If necessary, you can contact Livestream directly here.
If you are selected by lottery to join a Zoom meeting, the same requirements above apply. Additionally, we recommend that you:
Read through the details of the retreat and click ‘Buy Ticket.’
If you have previously purchased any online retreat or Sahaja Express subscription, you should already have a Cleeng account. Log into your existing account. You can reset your password if you have forgotten it.
If you do not have a Cleeng account, you can create one now. It is possible to log in through email, Facebook or Google. Please remember which option you choose as you will be logging into this account anytime you want to watch the live Satsangs or recordings.
Once you are logged in you will come to the payment window. In most countries you can pay with PayPal or credit card. If you do not have a credit card it’s possible to link your bank account directly via PayPal.
Click ‘Confirm’ to submit payment. You will receive an email from Cleeng to confirm your payment. Note that you have to register and pay one time only; thereafter, log in to your Cleeng account to view the broadcasts.
At Satsang time go back to the Retreat page on Mooji TV and log in. The broadcast will automatically start as long as you are logged into your Cleeng account.
The Retreat page will have the details of how long the recordings will be available to watch.
If you are already logged in, you will be automatically taken to the broadcast
If you are not logged in, just click log in and enter your Cleeng details.
The broadcast will start automatically on the video player.
Usually broadcasts begin 5-15 minutes before scheduled time. If the Satsang doesn’t start on schedule, please refresh the page. If it is still not there, please double check the Schedule page and make sure you are tuning in at the correct time based on your time zone.
If you have any issues, please check the FAQ and if you still need help email firstname.lastname@example.org
If you are experiencing recurring buffering, please make sure your internet connection is fast enough to support streaming: www.speedtest.net (should be at least 1.5 Mbps download)
If you have a slower internet connection, please try lowering the playback resolution by clicking on the gear icon in the bottom right corner of the video player.
Wherever possible, connect to internet using a cable rather than WiFi
If you have confirmed your connection is fine and you have been able to watch the stream successfully so far, the problem may be on our end. We will be working to fix the issue and you can send an email to email@example.com to let us know what is happening for you.
If you have not been able to establish a connection to the stream at all, please take a screenshot and send it to us at firstname.lastname@example.org
• Delete your cookies and browsing history from your browser
• Make sure Adobe Flash is up to date
• See if it works on a different device
Make sure you are logging in with the same account you used to register
If you can’t remember your password, click ‘Forgot password’ and you will receive a link to reset it
If you can’t remember the account you used to register for the retreat, please email email@example.com and we should be able to help you find your account information
If you are still having difficulty logging in, please contact Cleeng directly at https://support.cleeng.com/hc/en-us/requests/new
If these suggestions don’t help, please give as much detail as possible in the issue you are facing, and include screenshots (how to take a screenshot) as well as the browser and device you are using.
You may send your support question to firstname.lastname@example.org
If you have any further questions that remain unanswered, please contact: email@example.com